We help restaurants, food courts, and hotels serve faster with cleaner order flow.
PingWaiter is a web-based ordering platform built for real service pressure. Guests sign in, browse the menu, place orders, and ping staff from their table while your team manages every ticket in one live workflow.
What We Do
We connect guests, floor staff, and kitchen in one clear service loop.
PingWaiter helps venues run digital ordering without forcing app installs. Guests order in-browser, teams track statuses live, and service becomes faster and more accurate.
What We’ve Done
We focus on practical outcomes operators can feel during real shifts.
Multi-venue
Designed to support restaurants, food courts, and hotels in one platform.
Live workflow
Orders move from Pending to Completed with clear handoff between teams.
Guest-first
Table ordering, waiter ping, and menu clarity improve speed and satisfaction together.
Our Team
Our product team is focused on reducing service friction and helping hospitality teams stay in control.
Mike McMahon
Founder
Mike leads PingWaiter with a product-first mindset centered on speed, reliability, and practical tools that help teams serve better under pressure.
Josh Densen
Head of Product
Josh drives feature delivery across guest ordering, table management, and live ticket flow to keep every shift organized and efficient.
Andrew Figurelli
Head of Growth
Andrew works closely with operators to align PingWaiter with real-world service needs, from busy dining rooms to multi-outlet hospitality venues.
Our Team Members
Mario Speedwagon
Platform Engineering
Peter Cruiser
Product Engineering
Anna Sthesia
Customer Success
Make your way with us.
Join the team.